Technical Support & Online Support

Our unit, which provides 24/7 uninterrupted service, provides technical and online support to crane and hoist groups produced by RSVinç or other companies.

First of all, if there is an action that needs to be taken following the malfunction or error notification from you, it notifies you by telephone or online methods. If the error or malfunction cannot be resolved by telephone or online, our 24/7 uninterrupted service is activated.

In the machines where remote connection is possible, the connection to the machines from the Wi-Fi environment is established, and the fault or error is eliminated in the fastest way.